The Airport Authority Hong Kong, recognising our excellence in Customer Service, has awarded us a license to operate a range of services to Passengers, Airlines, Agents and Tour Operators.

We thank you for your ongoing support and look forward to serving you. Please take advantage of our new services as we guarantee continued Excellence, Care and Quality, which ultimately are the hallmarks of our success.

The Airport Concierge operated by Worldwide Flight Services is proud to be able to offer a broad range of new services to Airlines.
 
 
The Chaperon
 
   
 
 
 

Our exclusive 'Chaperon' service has been designed to fully accommodate anyone travelling through Hong Kong International Airport with a dedicated passenger escort service. Caring all the way, we cater right through for the busy executive to a child travelling alone (UM). Let our experienced Chaperons remove all concerns when you place passengers in our care, as our service and experience is second to none. On arrivals, our uniformed Chaperon will be right at the aircraft side as passengers deplane, with a signboard and a warm welcome to Hong Kong. We can arrange to have our Shuttle standing by, for a quick drive to Immigration. Our Chaperon will continue to escort your passenger through all Government controls. The Chaperon will remain at your party's side until meeting your representative in the Meet and Greet area, or right through to ground transportation. On departure, your passenger is met as they alight from ground transportation. (This service can also originate at any of the Airport Express Line in-town stations.) The Chaperon handles all check-in arrangements and escorts your passenger through all departure formalities. The Chaperon will remain at the gate until your party boards, rendering any possible assistance until departure time.

* We escort any passenger
* Experienced, courteous staff
* Gift for children
* Specially trained child Chaperons



For enquiries and reservations, please contact us at:
24-hour hotline: (+852) 2261-2727
Fax: (+852) 2261-2974
Email: concierge@worldwideflight.com.hk

The Shuttle and Charter Shuttle
 
   
 
 
 

The reliable Shuttle Service is the ultimate convenience on departure, allowing you to relax all the way to the gate. Let our efficient and courteous Shuttle Operators drive you and your hand baggage to or from your flight gate. Driving time from the East Hall to the most distant gate is no more than 8 minutes.
The special Charter Shuttle Service is designed with the busy passenger in mind. Immediate pick-up and transfer to Immigration for arriving passengers or vice-versa for departing passengers means no waiting around.

* Arrive at the gate relaxed and on time
* Safe and secure means of transportation
* Priority is given to senior citizens and passengers with restricted mobility if sufficient notice is provided
* The Shuttle only operates in the restricted area of the airport; please order a wheelchair if you need assistance at immigration, customs, check-in or arrival halls, and to ground transportation




For enquiries and reservations, please contact us at:
24-hour hotline: (+852) 2261-2727
Fax: (+852) 2261-2974
Email: concierge@worldwideflight.com.hk

The Porter
 
   
 
 

Passengers can turn up at any of our service points or counters and speak to our friendly Porters, who will assist them with their bags to the check-in desk, or ground transportation point if they have just arrived. Porters will never be far away as we have provided a courtesy phone at each service point to alert a Porter when required. Our Porter will:

* Retrieve luggage from the baggage belt and assist visitors all the way to car park or to their chosen transportation
* Meet passengers arriving from their ground transportation and assist them to their check-in counter

Group Porter Service
This service is also available for Group Bookings. If you are a Tour Operator or a company dealing with a large contingent of travellers and wish to find out more about how we can help you just give us a call and let us know your requirements. We'll put together a customized Porter Service to make your passage through Hong Kong International Airport a success.


For enquiries and reservations, please contact us at:
24-hour hotline: (+852) 2261-2727
Fax: (+852) 2261-2974
Email: concierge@worldwideflight.com.hk

The Valet
 
   
 



 

Our Airport Baggage Delivery Service has been created for your ultimate convenience. If you have meetings all day or you're just busy, let us deal with your heavy baggage to or from your home or hotel. Our experienced Valet staff will collect your baggage and deliver to wherever necessary.

Group Valet Service

This service is also available for Group Bookings. If you are a Tour Operator or a company dealing with a large contingent of travellers and wish to find out more about how we can help you just give us a call and let us know your requirements. We'll put together a customized package to make your passage through Hong Kong International Airport a success.

* Convenient service for arriving or departing passengers
* Prompt Courteous Staff
* Extremely Convenient

* Highly Secure

* We can also provide Safety Bag Covers and Plastic Seals


For enquiries and reservations, please contact us at:
24-hour hotline: (+852) 2261-2727
Fax: (+852) 2261-2974
Email: concierge@worldwideflight.com.hk

The Packer
 
   
 
 

A specially designed packing service to help with your unexpected baggage Do you have:

* Oversized hand carry that won't be accepted?
* Overweight bags or suitcases?
* Fragile items that need protective packing?
* Disallowed security items that need repackaging ? If so we are standing-by to provide complete repacking solutions that include:
– Different sizes of cartons and wrapping
– Secure and strong hold-fasten straps
– Bubble wraps and other protective fillers


To take advantage of this service visit us at Island H at the check-in level or call a Concierge Service Representative on +852 2261 2727


For enquiries and reservations, please contact us at:
24-hour hotline: (+852) 2261-2727
Fax: (+852) 2261-2974
Email: concierge@worldwideflight.com.hk


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